Job Description

Agency: Department of Public Health 
Office:  Health Promotion

Division:  Health Assessment & Services

Title: Office Specialist, Opt 1 (Upward Mobility Program)

Posting ID:  37-25-0052 and 37-25-0060 / 41028

Posted: 10/21/2024-11/4/2024
Salary:  Anticipated Starting Salary $4,246/month; Full Range $4,246 - $5,701/month
Job Type: Salaried 
County:  Sangamon
Number of Vacancies: 2
Plan/BU: RC028

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number:

37-25-0052 and 37-25-0060 / 41028

Position Overview

This position is an essential team member for a fast paced, high volume, critical program with 6-day operations Monday-Saturday including several holidays. Under general direction, this position performs complex technical functions within the Newborn Screening Program; serves as a direct liaison with physicians, medical specialists, and parents; provides explanation of newborn screening guidelines and policies to physicians and other health care providers; communicates newborn screening test results and recommendations; assists with data documentation and maintenance; maintains newborn screening registries.

Benefits Statement

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 paid sick days annually which carryover year to year
• 3 paid personal business days per calendar year (pro-rated dependent on start date)
• 13-14 paid holidays per year
• 12 weeks of paid parental leave
• Employee Assistance Program and/or mental health resources

These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: 

Essential Functions

• Coordinates and performs daily duties involved with referral, follow-up and data management in support of the statewide Newborn Metabolic Screening Program, including explanation of low-level test results through written and telephone communications with birthing hospitals, medical specialists, physicians, parents and related agencies, and provision of guidance related to directions for further testing.
• Serves as a direct liaison with physicians, metabolic specialists, parents and statewide Local Health Departments and assists with in-depth technical assistance and follow-up tracking to ensure compliance with testing and treatment protocols, and coordinates interagency management of children with confirmed metabolic, endocrine and hemoglobin disorders by assisting with referrals, and triages to appropriate staff members.
• Maintain registries of information on all infants suspect for, or diagnosed with a disorder identified through newborn screening.
• Responds to daily inquiries regarding program policies.
• Confirms that updated educational information, which contains an explanation of program policies and rules, are available and distributed to health care providers and the public throughout the state.
• Performs duties as assigned or required related to newborn hearing screening data entry, record keeping, and data reporting.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to two years of secretarial/business college and one year of office experience or completion of high school and three years of office experience or three years of independent business experience.

About the Agency

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.

Work Hours: Monday - Friday 8:30am - 5:00pm
Work Location: 535 W Jefferson St Springfield, IL 62702-5076
Agency Contact: [email protected]

Posting Group:  Office & Administrative Support

This title is within the Upward Mobility Program. General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions . There are three categories of UMP titles: 1) certificate titles which require passing a written proficiency exam; 2) credential titles which require the possession of a specified college degree and/or licensure; and 3) dual titles for which a certificate may be earned by following either the certificate or credential pathway.

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the  career portal for State employees and review the  Internal Candidate Application Job Aid

Non-State employees: on  Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

[email protected]

[email protected]

Job Tags

Similar Jobs