Job Description

The Carpenter Health Network with Corporate Offices located in Baton Rouge, LA is currently seeking a Help Desk Level 1 Technician to join our team!

An excellent compensation package is being offered to the selected candidate including competitive salary, health insurance, PTO, 401-k and a real opportunity to grow!

Responsibilities:

• Administers end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN).
• Installs configures and maintains personal computers, Windows networks, network cabling, and other related equipment, devices, and systems.
• Assisting users with working inside multiple EMRs and with Mobile devices.
• Implement network security, including maintaining firewalls, configuring VPN, managing host security, file permission, file system integrity and adding and deleting users.
• Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
• Provides computer orientation to new and existing company staff.

Qualifications:

• Preferred Degree in the related field and 1-2 years help desk experience required if no degree.
• Ability to communicate technical information to nontechnical personnel.
• Ability to install, configure, and maintain personal computers, networks, and related hardware and software.
• Knowledge of computer and/or network security systems, applications, procedures, and techniques.
• Ability to identify and resolve computer system malfunctions and operations problems.
• Excellent time management skills to meet deadlines.
• Strong communication skills, both written and verbal and ability to work within a team.

Exceptional People providing Exceptional Care.

Only candidates with appropriate experience will be considered. All others need not apply. EOE.mike

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