Job Description

Summary

Located in Greater Palm Springs, Hyatt Regency Indian Wells Resort & Spa is currently completing a property-wide renovation and upbranding from Regency to Grand. Set to debut 2024, Grand Hyatt will feature 531 newly transformed luxury guestrooms, suites and casita-style villas. Set within the perfect backdrop within scenic Indian Wells, this property will be a destination favorite as it is positioned to take hospitality to a new level in the destination. 

The Director of Events manages the Event Planning team of Managers, Director of Events, and administrative staff.  Areas of emphasis include on-going training of staff and other administrative duties.  Achieve individual booking goals and has overall responsibility for achieving property Event goals.  The Director should be proficient in all aspects of the Event Manager position.

The salary range for this position is $95,000 - $110,000. This is the pay range for this position that Hyatt Regency Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Duties include:

• Responsible for short and long term planning and the management of Event Sales and Event Planning
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Maintain or exceed budgeted sales and profits in all event areas
• Develop and implement effective marketing plans for generating catering revenues
• Experience evaluating each piece of event business to ensure business can be properly serviced
• Monitor sales performance of Event Sales Managers
• Ability to put together creative and innovative menus based on skills of the kitchen
• Work closely with Chef on pricing specialty menus
• Train, supervise and work with event staff, in order to solicit and book banquet and event functions, as well as the planning, merchandising and execution of the functions
• Work closely with Banquet Manager and their team to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups
• Leads event team to build long-term, value-based customer relationships that enable achievement of hotel Event sales objectives
• Administer all phases of the event department, including but not limited to sales, planning, marketing, servicing and administrative procedures
• Coach and counsel employees to reflect Hyatt service standards and procedures

Qualifications

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• 6 years or more of progressive hotel Event Sales and Planning experience (typically with Hyatt)
• With opening hotels, previous hotel pre-opening experience preferred
• Service oriented style with professional presentations skills
• At least 3 years experience in a senior role in Event Sales/Planning environment
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Maintain communications with Corporate Staff

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