Job Description

Imagine working in a fun, fast-paced, and collaborative environment that is all about helping you become a better version of YOU. That is what we do, and we need your help.

Assured Quality Homecare is a premier private duty Home Care Agency based in Norwich, Connecticut. Our mission is to equip and empower our caregivers with the right tools and resources needed to provide our clients with an extraordinary care experience and we are looking to hire a Case Manager to join our elite team and support our cause.

THIS IS NOT YOUR TYPICAL CASE MANAGER JOB...

As our Case Manager, you will make a big impact on our organization by assisting clients and caregivers to find the proper resources needed to sustain their quality of life with a strong emphasis on Communication, Collaboration, and Implementation.

If this EXCITES you, please continue…

YOU ARE THE ONE WE ARE LOOKING FOR IF:

• You have deep-seated COMPASSION for the elderly and their quality of life.

• You have strong office skills with a DEDICATION to giving your office team only the best.

• You have INTEGRITY, being honest and sincere with strong moral principles.

• You love to engage and collaborate with a team and grow personally and professionally.

WHAT RESULTS YOU WILL BE RESPONSIBLE FOR:

• Overseeing the client's care communicating with the caregivers, client/client’s point of contact and health care team to problem solve, set clear expectations, and to collaboratively problem-solve issues as they arise.

• Supervising caregivers to ensure they address the client’s companion, homemaker, and personal care needs per the established care plan.

• Monitoring and updating non-medical changes in the client care plans, by communicating care plan changes to caregivers and their client, their client’s point of contact, and (as needed) with their healthcare team.

• Collaborating with the Scheduler to ensure clients are matched with the right caregivers and HR for the interview process of prospective caregivers.

• Collaborating with the COO to identify, coordinate, or provide ongoing training that increases one skill per quarter for all agency caregivers.

• Conducting performance reviews and implements and tracks any caregiver related disciplinary actions.

THE EXPERIENCE YOU NEED:

• Bachelors of Science in Social Working
• 5 + Years experience working as a case manager in a Healthcare setting
• 5+ Years’ experience working in a fast-paced office environment while maintaining a positive work culture.

Apply Today and Join Our Elite Team!

Complete our Google Questionnaire to begin the interview process:

Job Type: Full-time salaried position, Up to 35 hrs/wk

Pay: $45,917.00 - 54,912.00

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